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2 pages · 8 guides

Printers & Scanners

Offline printers, stuck jobs, jams, and scanning.

Printer not printingOffline printers, adding a queue, stuck jobs, and prints that go to the wrong floor.Printers & Scanners · 4 guidesPrint quality and scanningBlank pages, jams, streaks, and scanning to email or OneDrive.Printers & Scanners · 4 guides

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Self-service answers for the problems employees ask the service desk every day. Try a guide first. Open a ticket when you are still stuck.

Topics

  • Connect to the network
  • Fix network problems
  • Send and set up email
  • Inbox and calendar
  • Passwords and lockouts
  • MFA and sign-in
  • Printer not printing
  • Print quality and scanning
  • Recover and sync files
  • Share and access files

More

  • Keyboards, mice, and audio
  • Screens, docks, and power
  • Install and update apps
  • Crashes and browser issues
  • Phishing and malware
  • Protect work data
  • Phones and MFA codes
  • Remote work setup
  • Join meetings
  • Present and collaborate

Need a person

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  • Service desk · ext. 4357

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